Enquiries about

Rail Industry Worker

Contact us

Enquiries about Rail Industry Worker specific compliance requirements and operator business rules may be directed to the relevant operator in the first instance.

Further information is available on the organisation’s website listed below, or you may email the operator directly.

If you require assistance with general Rail Industry Worker enquiries, registration, document upload, using the portal, or card issues, please contact the Pegasus Support Team on 1300 777 245, email riw@pegasus.net.au or complete the form below:

Please enter the word you see in the image below:

The ARA Governance Committee is facilitated by the Australasian Railway Association (ARA). The committee comprises representatives from eight accredited rail operators and rail infrastructure managers, including ARTC, Transport for NSW, Metro Trains Melbourne, Queensland Rail, John Holland, Department of Planning, Transport and Infrastructure SA, and V/Line.

For corporate enquiries, contact the Australasian Railway Association riw@ara.net.au.