Below, we have compiled video tutorials to guide you through the Rail Industry Worker process.
Video 1: An Overview of the RIW System
Video 2: Adding New Employees and Ordering an Initial RIW Card
Video 3: Managing and Updating Roles
Video 4: Updating Employee Data
Video 5: Ordering a Replacement Card
Video 6: Overview of Pending Actions
Video 7: Completing Subscription Renewals in Pending Actions
Video 8: Actioning Returned Documents
Video 9: Continuing Applications in Pending Actions
For detailed PDF user guides with screenshots, visit the Qualifications and Documents page.